Avaya Conversational Intelligence: a real-time system for Spoken Language Understanding in human-human call center conversations

Jan Mizgajski, Adrian Szymczak, Robert Głowski, Piotr Szymański, Piotr Żelasko, Łukasz M. Augustyniak, Mikołaj Morzy, Yishay Carmiel, Jeff Hodson, Łukasz Wójciak, Daniel Smoczyk, Adam Wróbel, Bartosz Borowik, Adam Artajew, Marcin Baran, Cezary Kwiatkowski, Marzena Żyła-Hoppe
January 2019
Cite DOI URL
Type
Conference paper
Publication
Interspeech 2019 : 20th Annual Conference of the International Speech Communication Association, Graz, Austria, September 15th-19th 2019.
Piotr Szymański
Piotr Szymański
Associate Professor

Piotr Szymański is an assistant Professor at the Department of Artificial Intelligence at the Wrocław University of Science and Technology and a Machine Learning Engineer at Avaya. Professionally involved in data analysis, statistical reasoning, geospatial data science, natural language processing, machine learning and artificial intelligence techniques.